Big Joe® Luft Chair™ - Patio Chair with Premium Outdoor Fabric

Please view the Luft Chair™ Assembly Guide for help setting up your new Luft Chair™.

Your Luft Chair will come in two different shipments--one box for the back support and another for the seat. Each box will contain the foam-filled liner and its cover.

Big Joe 2-Year Limited Manufacturer’s Warranty*
Big Joe warrants this item against manufacturing defects in materials and workmanship for 2 years from the date of delivery when used under normal residential conditions and cared for properly. Covered issues include qualifying defects in items such as seams, stitching, zippers, foam integrity, and other material or workmanship issues.

If this product is specifically labeled fade resistant and UV treated, the Big Joe warranty also includes limited coverage for excessive sun fading during the 2-year warranty period.

The manufacturer’s warranty does not cover accidental stains or spills, cuts, punctures, pet damage, burns, misuse, improper storage or maintenance, mold or mildew, commercial use, normal wear, or ordinary weathering.

Optional Mulberry Protection Plan*
For extra peace of mind, you can add a Mulberry Protection Plan at checkout. Mulberry helps protect your Big Joe furniture from accidental damage starting on day one. Depending on the plan purchased, Mulberry can also continue covered defect or malfunction protection after the Big Joe manufacturer’s warranty ends.

Covered incidents may include accidental stains and spills, accidental rips and tears, liquid marks and rings, and certain burn or heat marks, subject to the final plan terms. Approved claims have no deductible.

Mulberry does not cover pre-existing damage, theft or loss, damage during delivery, misuse, unauthorized repairs, natural disasters, or normal wear and weather-related deterioration such as prolonged environmental fading, moisture-related deterioration, mold, mildew, or rust, subject to the final plan terms.

How to file a claim
If you believe your item has a manufacturing defect, contact Big Joe Support with your proof of purchase and photos of the issue.

If you purchased a Mulberry Protection Plan and need to report accidental damage, file your claim directly through your Mulberry dashboard. Mulberry will review the claim and determine whether repair, replacement, reimbursement, or another resolution applies under the plan.

*Coverage details, limits, remedies, and exclusions apply. See the full Big Joe Limited Manufacturer’s Warranty and applicable Mulberry Protection Plan terms for complete details.

Easy outdoor care 
Luft is made for outdoor lounging with quick-drain construction and easy-clean fabrics. For everyday care, brush off debris and clean with mild soap and water using a soft cloth or soft brush. Let the chair dry completely before use, covering, or storage. For best long-term appearance, store dry and covered during extended non-use or harsh weather. 

•  All covers are fully removable.  
• Spot clean with mild soap and water. 
• Outdoor Performance Linen covers are machine washable on cold/gentle cycle. Air dry only.  
• Quick-drain mesh bottom helps water escape after rain. 
• Covered or indoor storage is recommended during long non-use. 
• Air dry completely before storage. 
• Fabric-specific care details are available in the full care guide. 

Yes, for normal residential outdoor use. The Luft chair is designed with a mesh bottom to help water drain. After rain, place the chair upright or in a position that improves airflow and drainage. Allow the chair to dry completely before the next use or before covering or storing it. For best appearance and life span, store it dry and covered during extended non-use or harsh weather.

For day-to-day cleaning, use mild soap and water with a soft cloth or soft brush, then let it air dry completely.

All versions of the Luft chair have fully removable covers, but only the Outdoor Performance Linen covers can be machine washed on cold and gentle cycle with air drying.

Since the Luft is filled with EPS beads that do not absorb any water, rain drains through the chair and out the mesh bottom for fast drying. Stand or position the chair to improve airflow and let it dry fully before storing. Do not leave the chair in standing water for long periods.

A breathable cover is recommended if the chair will sit unused outdoors for long periods of time. The Luft is made for outdoor living, but like most premium outdoor seating, it will look its best longer with reasonable protection. During extended non-use, harsh weather, or off-season storage, keep the chair in a covered, shaded, dry area. For long-term storage, keep it out of direct sunlight.

Before storage, make sure the chair is clean and completely dry. Store indoors when possible, or in a covered, well-ventilated space. Use a breathable furniture cover rather than plastic. Do not store the chair while damp.

Yes. Full fabric-specific guidance can be found in the complete care PDF as well as on our support portal.